Packs & Bianes Optometry Frequently Asked Questions

Parking & Location FAQs

Is there free parking available at Packs & Bianes Optometry Terra Nova?

Yes, free parking is available for patients at our Terra Nova location. Ample parking can be found in the plaza where our office is conveniently located.

Where should I park for my appointment?

Patients may park in any open space out front of or near our office at 374 East H Street, #1708 in Chula Vista.

Is the practice accessible by public transportation?

Yes. Our practice in Chula Vista is accessible via local bus routes, and it’s close to major roadways for easy access. Please check local transit schedules for updated route information.

Appointments & Scheduling FAQs

Do I need an appointment, or do you accept walk-ins?

Appointments are recommended to ensure prompt service. Walk-ins may be accommodated based on availability.

How far in advance should I book an eye exam?

We recommend booking your eye exam 1–2 weeks in advance, though we can often accommodate appointments within a few days. Schedule online or call our office directly for availability.

Do you offer same-day or emergency eye care appointments?

Emergency eye care may be available depending on availability. Please contact our office immediately if you are experiencing an eye emergency and we will do our best to accommodate you.

What is your late or cancellation policy?

Cancellations or rescheduling should be made at least 24 hours in advance. Late arrivals may need to be rescheduled to maintain quality care for all patients.

Insurance & Payment FAQs

Do you accept my vision insurance (VSP, EyeMed, etc.)?

Yes, Packs & Bianes Optometry accepts most major vision insurance plans including VSP and EyeMed. Please confirm coverage by contacting our Terra Nova office.

What if I don’t have vision insurance?

We offer affordable self-pay options and promotions for patients without insurance. Give us a call to see our current offers.

What payment methods do you accept?

We accept major credit/debit cards, cash, and FSA/HSA cards. Online payment options are also available.

General Eye Care FAQs

Do you carry designer eyeglass frames at this location?

Yes. Pack & Bianes Optometry Terra Nova offers a variety of designer and brand-name eyeglass and sunglass frames for all budgets. Visit us to browse our selection, or view our brand pages to see the designers we carry.

Can I order contact lenses online?

Yes. Patients can conveniently order contact lenses online. If your prescription is outdated, please schedule a contact lens exam at our office.

Do you see children and seniors?

Yes. Our eye doctors provide care for patients of all ages, including children (age 5+) and seniors.

Does Packs & Bianes Optometry Terra Nova offer specialty eye care services?

Yes. We offer comprehensive eye exams, contact lens fittings, diabetic eye exams, dry eye treatment, myopia control, eye disease management, and more.

Do you offer glasses adjustments and repairs?

Yes. Our practice provides eyeglass adjustments, cleanings, and minor repairs. Visit us!

Looking for an Eye Doctor Near You in Chula Vista, CA?

If you need an experienced eye doctor in Chula Vista, CA, Packs & Bianes Optometry is here to help. Schedule your eye exam online or call our office today for personalized care.